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Title
Beschwerdemanagement im Krankenhaus : Trend oder tatsächlicher Nutzen? / Patricia Grausberg
AuthorGrausberg, Patricia
Published2011
DescriptionIX, 119 Bl : Ill., graph. Darst.
Institutional NoteKlagenfurt, Alpen-Adria-Univ., Dipl.-Arb., 2011
LanguageGerman
Bibl. ReferenceKB2011 25
Document typeThesis (Diplom)
Keywords (GND)Krankenhaus / Reklamation / Qualitätsmanagement
URNurn:nbn:at:at-ubk:1-24659 Persistent Identifier (URN)
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 The work is publicly available
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